What is EPBAX ?
EPABX (Electronic Private Automatic Branch Exchange) : A private branch exchange (PBX) is a telephone exchange that serves a particular business or office, as opposed to one that a common carrier or telephone company operates for many businesses or for the general public. PBXs are also referred to as PABX – private automatic branch exchange and EPABX.
EPABX system is an impressive business solution to meet the office needs of internal communication. It provides a business phone system that enables switching internal calls between two or more persons on different extensions on the same business phone connection. EPABX system solutions are provided by office equipment suppliers who shall enable the service in an organizational set up. Nowadays many business uses GSM EPABX because it is a unique offering that eliminates delays caused due to wire line feasibility checks & permissions. GSM is a portable, zero capital expenditure solution that requires only a monthly rental without compromising on quality benefits of a wire line connection.
Advantages of GSM EPABX System
Sharing of Resources
Within an office set up, the employees can share phone lines. Several extensions may be connected to a single phone line, thus reducing the overall phone expenses. In case of external calls, they may be routed from a single incoming mode and directed to the respective extension number from there.
The EPABX system is totally programmable. It facilitates complex installation procedures and other integrated requirements for communication.
With the growth of the company and the communication needs, the basic network of business phone system can also be expanded easily without much hassle.
Occupies Compact Space
The physical hub of an EPABX system is low profile and does not require large space to be accommodated. Hence space constraints are not an issue.
Essential Standard Features
It offers several basic call features needed for office communication. Few of them are given below.
- Auto Attendant
- Automatic ring back
- Call transfer
- Call waiting
- Conference call
These days, many fancy features are also being offered by the EPABX systems which help in everyday office affairs.
- Remainders for meeting, appointments, etc.
- Music on hold
- Night service
- Do Not Disturb (DND)
IVR, Voice Mail, LCR
Supportive features like Interactive Voice response (IVR), Least Cost Routing and Voice mail services not only increase the efficiency and productivity; but also lower the expenses incurred in the office.